Zoom Bomber Harass Online calls. 

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Numerous instances of online conferences being disrupted by pornographic images, hate speech or even threats can be mitigated using some platform tools.

Officials at Zoom have released tips for users of their video-conferencing platform to help avoid getting “Zoom-bombed” by trolls and even more serious threat actors during online meetings.


The developers of the online video-conferencing service cautioned users to avoid sharing Zoom meeting links publicly and widely on social media and to use some simple management tools within the system to help avoid scenarios in which uninvited participants disrupt meetings in unpleasant and threatening ways.

“As more people use our platform and host their virtual events using Zoom, we wanted to offer up tips to ensure everyone joining an event does so with good intentions,” according to a recent Zoom blog post on the topic. “Like most other public forums, it’s possible to have a person (who may or may not be invited) disrupt an event that’s meant to bring people together.

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The company posted in response to numerous reports of threat actors upending Zoom meetings with hate speech such as racist messages, threats of sexual harassment, and pornographic images that drive meeting participants offline or force the meeting to be abruptly cancelled. Some of the attacks have even go so far as to threaten those attending the meeting with physical harm.

Zoom has become the de facto platform for the post-Covid-19 business environment as the pandemic has forced workers to stay at home while still conducting every-day business.

Organizations ranging from corporations to small businesses to schools to fitness instructors and even therapists are now meeting clients online using Zoom amid the quarantine and stay-at-home orders that have rolled out globally in the wake of the coronavirus’ rapid spread.

However, it didn’t take long for threat actors to sabotage this new way of conducting business by using public links to hop on meetings to shock, taunt or scare users.

zoom bombers 2.jpeg

In one such episode in California, unknown participants crashed a school-district Zoom meeting with chants of the N-word, cackles, pornographic images, and even threats that they would find out the home addresses of the attendees. Another Zoom-bombing occurred during a meeting hosted by Mexican food chain Chipotle, which experienced disruption by a pornographic image, one of the attendees reported on Twitter.

A journalist and contributor to the New York Times Kara Swisher and collaborator Jessica Lessin were forced to shut down a Zoom meeting about challenges women tech leaders face after just 15 minutes because a participant bombed it with the shock video “2 Girls One Cup,” Lessin reported on Twitter. The uninvited participant switched between accounts so the hosts could not block the disruption, she said.

Ronan-Short 27-03-20202.jpg

Zoom Bomber Harass Online calls.

Zoom Bombers.jpeg

Numerous instances of online conferences being disrupted by pornographic images, hate speech or even threats can be mitigated using some platform tools.

Officials at Zoom have released tips for users of their video-conferencing platform to help avoid getting “Zoom-bombed” by trolls and even more serious threat actors during online meetings.


The developers of the online video-conferencing service cautioned users to avoid sharing Zoom meeting links publicly and widely on social media and to use some simple management tools within the system to help avoid scenarios in which uninvited participants disrupt meetings in unpleasant and threatening ways.

“As more people use our platform and host their virtual events using Zoom, we wanted to offer up tips to ensure everyone joining an event does so with good intentions,” according to a recent Zoom blog post on the topic. “Like most other public forums, it’s possible to have a person (who may or may not be invited) disrupt an event that’s meant to bring people together.

zoom bombers 3.jpeg

The company posted in response to numerous reports of threat actors upending Zoom meetings with hate speech such as racist messages, threats of sexual harassment, and pornographic images that drive meeting participants offline or force the meeting to be abruptly cancelled. Some of the attacks have even go so far as to threaten those attending the meeting with physical harm.

Zoom has become the de facto platform for the post-Covid-19 business environment as the pandemic has forced workers to stay at home while still conducting every-day business.

Organizations ranging from corporations to small businesses to schools to fitness instructors and even therapists are now meeting clients online using Zoom amid the quarantine and stay-at-home orders that have rolled out globally in the wake of the coronavirus’ rapid spread.

However, it didn’t take long for threat actors to sabotage this new way of conducting business by using public links to hop on meetings to shock, taunt or scare users.

zoom bombers 2.jpeg

In one such episode in California, unknown participants crashed a school-district Zoom meeting with chants of the N-word, cackles, pornographic images, and even threats that they would find out the home addresses of the attendees. Another Zoom-bombing occurred during a meeting hosted by Mexican food chain Chipotle, which experienced disruption by a pornographic image, one of the attendees reported on Twitter.

A journalist and contributor to the New York Times Kara Swisher and collaborator Jessica Lessin were forced to shut down a Zoom meeting about challenges women tech leaders face after just 15 minutes because a participant bombed it with the shock video “2 Girls One Cup,” Lessin reported on Twitter. The uninvited participant switched between accounts so the hosts could not block the disruption, she said.

Ronan-Short 27-03-20202.jpg

IT Support in Wicklow Ireland: Business Continuity with Remote Work

With the kind of situation the world is facing today, many business owners are worried. COVID-19 may not directly affect many businesses, but it does affect their workforces. 

In China, for example, early this year, they have decided to lock down many cities. This forced people to stay in their homes, leaving offices unstaffed. Companies were in turn forced to implement work-from-home arrangements and those that were caught unprepared faced problems.

This can happen to anyone at this time. As the number of COVID-19 cases around the world continues to rise, so is the possibility of instituting similar lockdowns. Thus, any business owner would be wise to prepare a business continuity protocol.

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Basically, the idea of business continuity centres around keeping your business running despite any major event like the COVID-19 pandemic. If your staff is not around to run your business processes, what would you do?

Forcing your team to go to the office is not an option. Their safety should always be a priority. With that, your business should have these measures in place in case everyone has to stay home.

COMMUNICATION

Remote teams need reliable channels of communication to keep a business going. Free chat apps like Facebook Messenger would work, but they aren’t always the best. 

For one, message threads are not quite organised in these apps. Usually, the most recent messages appear on top, followed by later ones as you scroll down. But it’s not always the most recent message that’s the most important.

Privacy is another issue. What is sent in a group chat can be seen by every member of the group, so what if you have a message intended only for a few members? That means another group chat has to be created just for that purpose. This is totally inefficient, as the team members would get overwhelmed with so many different group chats.

Communication software that is tailored for businesses is the better option. The popular app Slack, for example, allows users to create separate threads, each with its own privacy settings. With this, each unique topic can have its own thread and only specific people can see each one.

These apps also support voice and video calling, which is important in case you would want something similar to a face-to-face meeting. It’s just like having a virtual boardroom with everyone just in their homes.

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PROJECT MANAGEMENT

Some teams coordinate all of their activity through chat apps. However, when it comes to deliverables, there are certain roadblocks in these apps that can make you and your team members less productive.

One problem is that important messages would get lost in threads over time. It’s very hard to scroll up a conversation that has dozens of messages to find them. The search function may work, but what if you don’t know what to look for?

This is where Project Management software comes in. Think of Trello, Basecamp, or Asana. These apps combine communication with task assignment, delegation, setting deadlines, and many others. 

With these apps, information is organised similar to online forums, where there are specific pages for specific topics. With this, the important things are much easier to find. This would also ensure that questions, comments, and suggestions are related to those topics only. That way, you would avoid having a mishmash of messages on the same thread.

CLOUD STORAGE

If your team were to work remotely, they would need a way to send, receive, and store files off-site. While email can work for this, it is just too cumbersome especially when your team regularly exchange files with each other. An example is when a single pitch deck gets updated often.

For a more efficient way to pass files amongst each other, cloud storage solutions like Dropbox or Google Drive are the best. With these, you can synchronise files across all members of your team. So if one person edits a document, everyone else can access that edited version. 

Another advantage is that your files are stored in the cloud. So in case someone’s computer malfunctions, the files in the cloud are still there. Everyone else still has access to them. 

Cloud storage solutions also have privacy settings. This way, you can restrict access to sensitive files to only a few people. 

With these measures in place, you can protect your business from the fallout of the COVID-19 pandemic. More so if you have the expertise of a managed IT services company by your side.

Is your business in Ireland? Do you need an IT solutions provider in Wicklow? Contact us now at IT Support 4U. We are always here to help. 

Get in contact with us on support@itsupport4u.ie or call 0404-62773 / 01-9015737 and we can login and get things started for you. 

Tips on Remote Working Setup In The Time of Coronavirus

The threat of the novel coronavirus and COVID-19 has reached pandemic levels. This has forced so many companies to implement work from home setups for their employees, as more and more cities are put under strict quarantine measures. 

However, despite how advanced our technology is these days, many business owners admit that it is still quite a daunting task to set up systems that allow their teams to work from home. 

To ease the burden, here are the basic things you would need to know about work from home setups. 

Hardware Essentials for Working From Home

COMPUTER

The workhorse of the modern workplace is the computer. Either desktops or laptops are fine, as long as they can accomplish the tasks that your teams must get done. Your employees may already have computers of their own, so there is often no need to buy separate ones for them as you implement remote working procedures.

MONITOR

When working from home, not just any monitor will do. To get the most out of a monitor, a spec called resolution is something to take into account. Resolution refers to the number of pixels that a monitor can accommodate. Common ones are 1366×768, 1440×900, and 1920×1080 pixels. 

A resolution of 1920×1080, also known as ‘Full HD’, is a good starting point for monitors. It provides a good deal of vertical space for working with documents and spreadsheets, and it also has a lot of horizontal space for design software. Full HD monitors can work well for most employees.

If the functions of your business require greater screen space, then consider investing in higher-resolution monitors like ones with ‘Quad HD’ resolution, which is at 2560×1440 pixels. This is perfect for professionals who want to get the most out of their virtual workspace.

Monitors can also do wonders for laptop users. Having an external monitor allows them to work on two screens at once, or they can use the monitor as their main screen if the laptop screen has a low resolution.

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Work From Home Software

PROJECT MANAGEMENT

One important thing for remote teams is the delegation of tasks. People need to know who tasks are assigned to, to whom they should address any concerns, and how to prioritise their work. This is exactly what project management software can do, and more. Apps like Basecamp, Asana, and Trello are software tools that enable you to manage your teams from a distance. They also allow real-time communication, file sharing, and collaboration all in one app. 

REMOTE DESKTOP PROTOCOL

Windows users can take advantage of the remote desktop capability of the operating system. The biggest advantage of this is that an employee can access his work PC from home, which removes the need to transfer files, install programs, and set up credentials in the home PC. In other words, using remote access will be as if the employee is in the office.

Network Considerations

INTERNET CONNECTION

Working from home demands an internet connection that is stable and reliable. This is especially true for work that involves bandwidth-intensive tasks like video editing, animation, and teleconferencing. Thus, it is best to have a wired internet connection, such as DSL, cable, or fibre-optic. 

The best consistency of network access can be ensured by high-speed, unlimited-data fibre-optic internet connections. Though a bit more expensive, they are the most reliable, especially for real-time collaboration and teleconferencing.

ROUTER AND LAN

Typically, telcos provide a router to each of their clients. This is essential as it provides internet access to all of your devices. For smartphones, Wi-Fi is the only option. For PCs, however, it is better to connect them through a LAN cable. 

Set up your remote working

Wiring the computer to the router works better as LAN cables have higher bandwidth capacity than Wi-Fi, as well as faster transmission speeds. This means that the connection to teleconferencing software, cloud-based apps, other internet-dependent systems remains fairly consistent all day. Wi-Fi is prone to interference and dropouts, which bring down productivity. Wired LAN, however, rarely encounters those issues.


In this time of a great global health crisis, your business does not have to go down. Remote work setups can do wonders, and can allow your business to thrive even in these trying times.

Here at IT Support 4U, we understand that many people need help in setting up remote work processes for their teams. Our expertise as a managed IT services provider in Wicklow is here to lend a hand. Give us a call today and let us know how we can help you.

Get in contact with us on support@itsupport4u.ie or call 0404-62773 / 01-9015737 and we can login and get things started for you.