INTROBIZ SWANSEA ONLINE WORKSHOP
APRIL 1st 8.30AM-11AM

Customer Care As a Profit Source!: 
Workshop  with multi-award winning mentor and business strategist, Marianne who will guide us and equip us!


The workshop will help attendees to generate more sales (soft sales) and help attendees to ensure maximum customer spend. Come prepared to connect, engage, win business BUT its also a workshop and extremely interactive.

On Thurdsay 26th of March, we had Part 1 of an incredible 2 Part workshop by Marianne Petifor which challenged us to identify the value we can give at this time and figure out how to creatively position ourselves online to showcase this. Part 2 will be next Wednesday April 1st. 

This is a great networking opportunity and a way to connect with clients, business owners, corporate companies and SMEs.

We’ll be Hosted by Bernie Davies and joined by Keynote Speaker  Marianne Petifor of Frogmore Consulting delivering a workshop based on tried and testing Customer attraction and retention techniques. With more years than she wishes to admit successfully running 5 businesses using these skills, Marianne is more than qualified to help us through these times! 

We know how important networking is to our members, so we will be hosting these Introbiz Swansea Online events during the times our original events would have taken place. The added bonus is wherever you are in the world, you can still network! A great opportunityI to network across our Region.

We pride ourselves on operating not only as a networking organisation, but as a connections agency. If there is any business or industry you’re particularly keen to get in front of, then we can make it happen! We’ll be connecting you to our newest members and associates so don’t miss this great opportunity.

FACILITATORS:

MARIANNE PETIFOR – FROGMORE CONSULTING

Marianne is an award-winning serial entrepreneur, author, mentor, and consultant specialising in customer experience management. Founder of five businesses within areas of Tourism, Healthcare, Property Management, Recruitment, and Social Enterprise. Marianne is principal consultant at Frogmore Consulting and holds a number of prestigious roles in the business community.

BERNIE DAVIES-OWNER INTROBIZ SWANSEA & WEST WALES

Bernie Davies is a Speaker, Trainer, Author, Coach and Business Mentor with an outstanding legal career in property who has now dedicated herself to helping businesses to network and market effectively. Founding Territory Council member of the South Wales Chamber of Commerce, Dynamo Role Model and Past Chair of the Neath Chamber of Trade, she is now Franchise Owner of Introbiz Swansea and west Wales. Swansea Black Icon and Excellence in Business Award winner; she connects and supports businesses across Swansea and West Wales.

AGENDA

8:30 JOIN , WELCOME AND UPDATE FROM BERNIE AND MARK 

8:45 ONLINE NETWORKING:

– You will introduce yourself

– You will tell us about your business

– You will share any initiatives / projects

– You will ask us for any help you might need in terms of connections you need to make

9:30 WORKSHOP DELIVERY

CUSTOMER CARE AND SOFT SALES ONLINE
11AM WRAP UP

Book online now to the Introbiz Swansea Online Networking & Masterclass Event via the link.